What is a MobigoSIM eSIM? A MobigoSIM eSIM (embedded SIM) is a digital SIM that enables cellular connectivity without the need for a physical SIM card. You can retain your local number and plan while using MobigoSIM for high-speed data during your travels. Why choose MobigoSIM? • Hassle-free: No physical SIM swapping. • Flexible: Use local SIM and MobigoSIM side-by-side. • Multiple plan options: Match your data to your trip duration and budget. • Reliable: Connect to top-tier networks in 200+ countries. • Secure: eSIMs are embedded in your device and can't be removed or lost. How does it work? Scan a QR code or enter details manually to install your eSIM. Once installed, your device connects to partner networks using your selected MobigoSIM plan. Is my device compatible with MobigoSIM? MobigoSIM supports most eSIM-enabled smartphones and tablets: • Apple: iPhone 11+, iPad Pro/Air (2020+) • Samsung: Galaxy S20+, Z Flip/Fold • Google: Pixel 3+ Check in device settings: • iPhone: Settings > Mobile Data > Add eSIM • Android: Settings > Connections > SIM Manager

How do I buy a MobigoSIM plan? Visit our website or app, select your destination and data plan, and complete your purchase. How do I activate it? 1. Receive your QR code by email or in the app. 2. Go to device settings and select “Add eSIM.” 3. Scan the QR and follow instructions. Can I install it before I travel? Yes! Install beforehand; activation kicks in once you arrive at your destination and connect to a network.

How long do MobigoSIM plans last? Plans range from short (7 days) to long-term (30+ days). Choose what suits your trip. Can I use MobigoSIM in multiple countries? Yes we provide regional and global plans usable across 200+ countries. What if I run out of data? Top up instantly via the app or website—no need to repurchase a full plan. Is this better than roaming? Absolutely. MobigoSIM gives upfront pricing and avoids unexpected roaming fees. Can I use MobigoSIM alongside my physical SIM? Yes, most phones support dual SIM (1 physical + 1 eSIM).

How do I check my usage? Track your data usage in the MobigoSIM app or customer portal. Can I move my eSIM to another phone? No. Once installed, eSIMs can’t be moved. You’ll need a new plan for your new device. How do I top up? Simply log into your MobigoSIM account and choose a top-up amount.

What if I face issues? Try this first: • Turn off airplane mode • Enable data roaming • Restart your phone • Check your plan’s validity Still stuck? Reach us 24/7 via live chat or app support. Is an eSIM secure? Yes. eSIMs are embedded and can’t be removed physically, offering added security. What if my phone is lost or stolen?Contact us to deactivate the eSIM. You can also erase your phone remotely via Find My iPhone or Find My Device. How do I contact support? Use our live chat on the MobigoSIM website or app—we’re here for you, anytime You can reach us at

How much does MobigoSIM cost? Prices are based on destination, data, and duration. No contracts, no surprises. Which payment options do you accept? All cards. Are there hidden fees? No. Our pricing is fully transparent. Do MobigoSIM eSIMs support calls and texts? MobigoSIM is primarily for data. Use messaging apps (WhatsApp, FaceTime, Skype, etc.) for calls and texts. Can I get a refund? Refunds are available if the eSIM cannot be activated due to technical errors on our side. See our refund policy for details.

✅ Instant digital activation ✅ Plans starting $2 ✅ Seamless global coverage ✅ Trusted carrier networks ✅ 24/7 live support Travel smarter with MobigoSIM. Visit our website or app to get started.